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Cookie Policy 

We receive, and store certain types of data collected automatically through technology whenever you interact with us, as further set out below;

This is a small text file consisting of alphanumeric identifiers that is placed on your hard disk by a Web page server. The cookies help the webpage to remember your settings such as user name, language and text size during a certain period of time. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until the expiration date or until you delete them). Our Platform uses Cookies to enable you to sign in to our services, help personalize your online experience, and facilitate the flow of placing Orders. By showing how and when our visitors use Gelato's Platform, the use of Cookies allows Gelato to continue improving the Platform. This Platform also makes use of Cookies for traffic analysis so that our platform will be optimized for usage. You can control and delete cookies via your web browser such as Google chrome, Internet Explorer, Safari etc. Specific instructions can be found here;

Pixel Tags (Web Beacons).
Transparent images and similar tracking scripts that are used in conjunction with Cookies to provide information about user’s interaction with our Platform, to optimize the site for usage.

Information Collected by Our Servers.
To make our Platform and Services more useful to you, our servers, hosted by a GDPR compliant cloud provider, collects information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.

Analytics Tools.
We use analytics tools, such as Google Analytics to help analyze how users use the Platform. Google Analytics use Cookies to collect information such as how often users visit the Platform, what pages they visit, and what other sites they used prior to coming to the Platform. We use the information we get from Analytics Tools only to improve the Services. Google Analytics collects only the IP address assigned to you on the date you visit the Platform, rather than your name or other personally identifying information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Platform, the Cookie cannot be used by anyone but Google. If you wish to withdraw your consent for sharing data for analytics purposes related to Google Analytics, please use instructions from here
We may create anonymous data records from Personal Data by excluding information (such as your name and IP-address) that makes the data personally identifiable to you (“Anonymous Data”). We use such Anonymous Data records to analyse request and usage patterns so that we may enhance the content of the Services and improve Website navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.

Name of cookiePurpose of the technology

GCABThis cookie helps us to conduct AB-testing, and then compare usage of the website by users using A version of the website vs users using B version of the website.

GLOBE_VISITEDTracks if a user visited website before, and tailors content based on this

SERVER_IDApplication Server ID, identifying on which server customer is served. It’s needed as we used distributed server model and need to map a user to the server processing users requests

SID_STOREGelato Globe User's Session identifier. With this key we store all information related to current Session.

stored_currencyStores the currency used by user. It helps to default this currency for a user in a future use

stored_detected_countryStores a country of a user detected by GeoIP functionality. This data is used to tailor country specific functionality, e.g. shipping address

stored_localeStores a locale of a user detected. This data is used to tailor language specific functionality

stored_phone_prefixStores last used phone prefix, e.g. +1, or +47, etc It helps to default this prefix for a user in a future use

stored_shipment_countryStores last used shipping country. It helps to default shipping country for a user in a future use

referrer_pathCookie to remember entry point to the website, e.g. marketing landing page, or sign in page

order_idStores an information about the customer order id and then passed to our logging system, so we can trace actions performed by a user or system with this order

customer_idStores an information about the customer id and then passed to our logging system, so we can trace actions performed by a user or system with this customer’s account

is_used_appTracks if Gelato Globe was used by a user before


Third party cookies used on this website

Name of cookieName of technologyPurpose of the technology

_ga, _gid, _gat_UA-859089-16Google AnalyticsThese web analytics cookies, provided by Google, are used to collect information about how visitors use our site. We use the information to compile reports and to help us optimize the site for customer usage.

RUM_EPISODESPingdom. This cookie is used to record information about the performance of our website and its network availability. 

atatus-aidAtatus. These web analytics cookies, provided by Atatus, they help to Visualize clearly how our website is performing and gain insights across different layers of our software stack with in-depth performance and error analysis.

intercom-lou-g81mvor6, intercom-session-g81mvor6IntercomThese cookies are provided by Intercom, vendor of online chat feature used by Gelato Globe. Online chat helps to provide faster and more efficient support to users.

Gathering and Using Personal Information

All of the personal data you fill in at the The My Label Printing website is dealt with confidentially so that your privacy is guaranteed in the most secure way possible. You can visit the The Color Company 1 Inc website without having to tell us who you are and without having to provide us with any personal details. However, it may be that we require some information from you for specific purposes, such as your name and address. We make every effort at all times to notify you before we gather personal information via the Internet. The Color Company 1 Inc undertakes not to make any personal details available on an individual basis to third parties, nor to sell or hire them. The use of data by partners for personal communication is only possible after you have given your express consent. Whenever you indicate that this information may not be used as the basis for further contact, we will respect your wishes. If this is the case, please notify us by sending an e-mail to: We use your IP address to process problems with our server and to administer our sites. The IP address is also used to identify visitors.


We monitor your visits to the website using logfiles. We analyse this data in order to establish trends, statistics and general visitor profiles.

Use of Cookies

Our sites use what are known as cookies. Cookies consist of a standard Internet technology that makes it possible for us to store certain login information and open up the user’s system. Cookies cannot be used to identify people, only machines. Any visitor can set their computer not to accept cookies. We then gather information about the number of times impressions are shown and how many click-throughs there are. The results are used exclusively in aggregated form and cannot in any way be traced to individuals.

Security and Information Quality

The aim is to keep a close eye on the quality and integrity of personal data. We have implemented appropriate technical and management procedures to keep the information accurate, current and comprehensive. Requests from users to amend or delete personal data are dealt with as quickly as possible.

Our policy takes the privacy of its customers very seriously, and we will treat your data with respect. We will only collect information in order to fulfil customer orders, provide information via our email new release lists, personalise your shopping experience on the website or seek your feedback regarding our services. We do not sell mailing lists or share customer information with any other companies or individuals.

Information collected

To place an order, we require your name, email address, delivery address, credit card number, card security code and expiry date. Once the payment has been processed, your credit card security code is not retained on our servers.

To receive our new release information emails, we require only your email address. To enable your order to be delivered, we must share your contact details with the selected postal carrier.

We use Trustpilot to collect feedback from customers who have bought from us. We supply them with your name and email address so they can request optional feedback from you. You can view Trustpilot’s data processing agreement here.

If you contact us with a query, we will record your name, email address and, optionally, your order number and post/zip code, for the purposes of resolving your enquiry.


The website is secured with an SSL Certificate, so you can be sure that your activity cannot be tracked by unauthorised third-parties. All activities on the website are encrypted in your browser before they are sent to us. Orders are processed on a server that is not connected to the Internet.

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